When the Customer Experience Breaks Bad

Sep 14, 2011

Responses separate companies that get it from companies that don’t.

On Marketing and Platforms

Aug 31, 2011

On why traditional marketing matters less in the Age of the Platform.

Meet the Prosumer

Aug 15, 2011

My first post on Technorati.

Travails of a Technology Consultant #20 – Adjustment Issues

Aug 3, 2011

Life in Vegas.

Can’t

Jul 22, 2011

Dealing with that four-letter word.

On Bubbles, Groupon, and Ponzi Schemes

Jun 30, 2011

Is Groupon just a scam? Is this déjà vu all over again?

Lessons From LeBron

Jun 13, 2011

What the NBA finals and Heat teach us.

The Dynamic World of eBooks

Apr 14, 2011

My chat with Joshua Tallent of eBookArchitects.

Branding and Energy

Apr 13, 2011

How are people responding to your company?

NYC SmallBizSummit Interview on The New Small

Mar 22, 2011

I recently spoke to Laurie McCabe about the book.